{"id":839,"date":"2025-08-11T11:12:11","date_gmt":"2025-08-11T09:12:11","guid":{"rendered":"https:\/\/www.elettromeccanicaveneta.it\/assistance\/"},"modified":"2026-04-09T16:04:10","modified_gmt":"2026-04-09T14:04:10","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.elettromeccanicaveneta.it\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"\n\n<section id=\"\" data-block=\"box-text-up-image-block_2107674f185cf6dda048002fe0183822\"\n    class=\"box-container scroll-m-40 box-padding flex flex-col \">\n    <div  data-aos=\"fade-in\" data-aos-delay=\"200\"         class=\"box relative bg-primary-light w-full z-10 lg:w-3\/4\">\n        <article class=\"entry-content p-10 lg:p-20 flex flex-col gap-5\">\n            <p>At Elettromeccanica Veneta, we don&#8217;t just offer efficient and reliable products and services, we also make our team available for the entire period following installation. With this in mind, we are committed to providing <strong>constant attention to our customers through our 24-hour emergency assistance service.<\/strong><\/p>\n<p>With our <strong>emergency assistance service<\/strong>, we respond to every request in a timely manner, offering highly specialized technical support to get your business back up and running at 100% as quickly as possible.<\/p>\n<p>Thanks to the expertise of our staff, we are able to <strong>perform diagnostics and troubleshooting remotely<\/strong>, ensuring our customers an immediate response and reducing technical intervention times.<\/p>\n<p>Our rapid response service is a concrete added value that we provide to our customers, so that they can have high-performance systems and the peace of mind of a reliable partner with whom to build solid relationships based on trust.<\/p>\n        <\/article>\n    <\/div>\n    <figure  data-aos=\"fade-in\" data-aos-delay=\"400\"         class=\"box relative w-full aspect-square lg:aspect-video h-auto -mt-20 lg:w-3\/4 ml-auto overflow-hidden\">\n        <img decoding=\"async\" src=\"https:\/\/www.elettromeccanicaveneta.it\/wp-content\/uploads\/2025\/11\/EV1983-scaled.jpg\" loading=\"lazy\"\n            alt=\" Elettromeccanica Veneta\"\n            width=\"2560\" height=\"1707\"\n            class=\"w-full h-full object-cover object-center\">\n    <\/figure>\n<\/section>\n\n\n\n\n\n<section id=\"\" data-block=\"center-text-box-block_dcf8d935a1293dc971eba88b25143822\" class=\"scroll-m-28\">\n    <div class=\" box-padding box-spacing text-center\"         data-aos=\"fade-in\" data-aos-delay=\"200\" >\n                                    <div  data-aos=\"fade-in\"\n                data-aos-delay=\"100\"                 class=\"mx-auto relative max-w-4xl text-center pt-0\">\n                \n\n<a  href=\"https:\/\/www.elettromeccanicaveneta.it\/en\/contacts\/\" class=\"relative group hover:scale-105 transform ease-linear transition-all duration-700 inline-block\" title=\"Contact Us\" target=\"_self\">\n    <div class=\"rounded-full relative px-6 py-3 w-full h-full ring ring-primary overflow-hidden\">\n        <span class=\"absolute left-0 bottom-0 w-full h-full bg-primary-light\"><\/span>\n        <span class=\"absolute left-0 bottom-0 scale-50 rounded-full group-hover:scale-125 w-96 h-96 -translate-x-20 translate-y-96 group-hover:translate-x-0 group-hover:translate-y-40 transform ease-linear transition-all duration-700 bg-primary\"><\/span>\n        <span class=\"relative whitespace-nowrap z-10 text-foreground\">Contact Us<\/span>\n    <\/div>\n<\/a>            <\/div>\n            <\/div>\n<\/section>\n\n\n<div class=\"wp-block-group has-background-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n\n<section id=\"\" data-block=\"center-text-box-block_7684c13ab149126a7be0e59a499ba4b9\" class=\"scroll-m-28\">\n    <div class=\" box-padding box-spacing text-center\"         data-aos=\"fade-in\" data-aos-delay=\"200\" >\n                            <article class=\"text-balance mx-auto max-w-5xl\">\n                <p><strong>Would you like more information about our emergency assistance service?<\/strong><\/p>\n<p>Fill out the form below and we will be happy to respond as soon as possible.<\/p>\n            <\/article>\n                    <\/div>\n<\/section>\n\n\n\n<section id=\"\" data-block=\"contact-form-block_5bbf151dae6e082e9088739942d0e688\"\n    class=\"relative box-padding max-w-7xl mx-auto box-spacing scroll-m-40 \">\n    <div class=\"relative bg-secondary-light p-8 lg:p-24\"  data-aos=\"fade-up\"\n        data-aos-delay=\"300\" >\n        <style>\n\t.contact-form-fluent form.fluent_form {\n\t\tdisplay: flex;\n\t\tflex-direction: column;\n\t\tgap: 1.25rem;\n\t}\n\n\t@media (width >=64rem) {\n\t\t.contact-form-fluent form.fluent_form {\n\t\t\tgap: 1.5rem;\n\t\t}\n\t}\n\n\t.contact-form-fluent .ff-el-group {\n\t\tmargin: 0;\n\t}\n\n\t.contact-form-fluent .ff-el-form-control {\n\t\tmargin-bottom: 1rem;\n\t\twidth: 100%;\n\t\tpadding: 0.75rem 1rem;\n\t\tborder-bottom: 1px solid #a9a5a5 !important;\n\t\tborder: none;\n\t\tborder-radius: 0;\n\t\tbackground: transparent;\n\t\tcolor: var(--color-foreground, #1a1a1a);\n\t\tfont-size: 1rem;\n\t\ttransition: border-color 0.2s ease, box-shadow 0.2s ease;\n\t}\n\n\t.contact-form-fluent .ff-el-form-control:focus {\n\t\toutline: 0;\n\t\tborder-color: var(--color-primary, currentColor);\n\t}\n\n\t.contact-form-fluent .ff-el-form-control::placeholder {\n\t\tcolor: rgba(0, 0, 0, 0.5);\n\t}\n\n\t.contact-form-fluent textarea.ff-el-form-control {\n\t\tmin-height: 5rem;\n\t\tresize: vertical;\n\t}\n\n\t.contact-form-fluent .ff-el-input--label {\n\t\tposition: absolute;\n\t\twidth: 1px;\n\t\theight: 1px;\n\t\tmargin: -1px;\n\t\tpadding: 0;\n\t\toverflow: hidden;\n\t\tclip: rect(0, 0, 0, 0);\n\t\tborder: 0;\n\t}\n\n\t.contact-form-fluent .ff_submit_btn_wrapper {\n\t\tmargin-top: 0.5rem;\n\t\tdisplay: flex;\n\t\tflex-direction: column;\n\t\talign-items: flex-start;\n\t\twidth: 100%;\n\t}\n\n\t.contact-form-fluent .ff-btn-submit,\n\t.contact-form-fluent .ff_submit_btn {\n\t\tdisplay: inline-block;\n\t\tpadding: 0.75rem 1.5rem;\n\t\tborder-radius: 0;\n\t\tborder: 0;\n\t\tbackground-color: #6cddff !important;\n\t\tbackground: var(--color-primary-light);\n\t\tcolor: var(--color-foreground);\n\t\tfont-weight: 500;\n\t\tcursor: pointer;\n\t\ttransition: transform 0.2s ease, background 0.2s ease, color 0.2s ease;\n\t\tbox-shadow: 0 0 0 1px var(--color-primary);\n\t}\n\n\tform.fluent_form_1 .ff-btn-submit:not(.ff_btn_no_style) {\n\t\tbackground-color: #6cddff !important;\n\t\tcolor: #ffffff;\n\t}\n\n\t.contact-form-fluent .ff-btn-submit:hover,\n\t.contact-form-fluent .ff_submit_btn:hover {\n\t\ttransform: translateY(-1px);\n\t\tbackground: var(--color-primary);\n\t\tcolor: var(--color-background);\n\t}\n<\/style>\n<div class=\"contact-form-fluent flex flex-col gap-8 lg:gap-5\">\n\t<div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Contact Form (#4)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='839' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"03d0e04110\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/839\" \/><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text' id='label_ff_4_input_text' aria-label=\"Nome\">Nome<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Name\" data-name=\"input_text\" id=\"ff_4_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text_1' id='label_ff_4_input_text_1' aria-label=\"Cognome\">Cognome<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" placeholder=\"Surname\" data-name=\"input_text_1\" id=\"ff_4_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"Email\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_phone' id='label_ff_4_phone' aria-label=\"Numero di telefono\">Numero di telefono<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" placeholder=\"Phone\" data-name=\"phone\" id=\"ff_4_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_message' id='label_ff_4_message' aria-label=\"Messaggio\">Messaggio<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_4_message\" name=\"message\" id=\"ff_4_message\" class=\"ff-el-form-control\" placeholder=\"Message\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Terms and Conditions: I declare that I have read, understood and accepted the privacy policy Contains 1 link. 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